I have a urine odor in my furniture. How do I get rid of it?
Urine odors can be completely removed from the fabric, however, if the liquid has penetrated into the fill of the furniture, that area cannot be reached adequately with deodorizers, and some odor will remain.(Back to Top)
How do I know which cleaning process should be used on my furniture?
There is a cleaning code on the tags on your furniture that indicates the process that should be used.
Your Guarantee System technician is trained to test the fabric, and will be able to determine the cleaning process that will do the best job.(Back to Top)
Should I remove the furniture covers myself, and wash them in my washing machine?
No, cushions are zippered to help the manufacturer to get a better fit on the cushion. Removing the fabric from the cushion should actually not be done - it will cause the cover to become distorted. (Back to Top)
How frequently should I clean my furniture?
Furniture should be cleaned either every three years (for health reasons), or as soon as the fabric looks soiled, whichever comes first.
It is especially important to not delay cleaning furniture that requires dry cleaning, since this is a gentler cleaning process, and will not allow heavy soils to be removed thoroughly.(Back to Top)
What can I do to keep my furniture from re-soiling?
Having your Guarantee System technician apply Dupont Teflon protector on your furniture after cleaning will help you to keep the piece clean.
Regular vacuuming will also help. Do not spot clean with an oil based cleaning product.(Back to Top)
Can I spot clean my furniture myself?
Guarantee System does not recommend do-it-yourself spot cleaning. There are so many thousands of types of fabrics that are used on furniture that it is impossible to ascertain if you will damage the piece when you use a spot cleaner.(Back to Top)