Customer Satisfaction Survey

At Guarantee System, your complete satisfaction is our goal!

To help us serve you better, we ask that you take a few minutes and complete the following survey questions.

Feedback

1. Response time by Guarantee System met or exceeded my expectations?	Yes No
2. I was kept informed of every step of the claim as needed?	Yes No
3. I felt comfortable and secure with the staff and subcontractors associated with Guarantee System?	Yes No
4. Representatives of Guarantee System presented themselves in a professional manner?	Yes No
5. I am satisfied with the workmanship and results of the claim handled by Guarantee System?	Yes No
6. I will recommend Guarantee System to people I know?	Yes No
7. Guarantee System merits my recommendation?	Yes No

Additional Comments

Please Let Us Know A Little About You

Name:

Address:

City:

State:

Zip:

Email:

Knowledge of Our Services

Many people are unaware that Guarantee System provides a great variety of cleaning and restoration services. Select the box next to each service that prior to this survey you already knew we offered.

Carpet Cleaning	Carpet Tinting & Dyeing
Carpet Fiber Protection	Ceiling Cleaning
Furniture & Drapery Cleaning	Disinfecting, Deodorizing, and Sanitizing
Water Damage Restoration	Flame Proofing
Fire & Smoke Damage Restoration	Emergency Board-Ups
Mold Removal & Remediation	Trauma Cleanup & Recovery
Ultrasonic Cleaning	Vandalism Restoration
Contents Cleaning	Hazardous Materials Cleanup/Removal
Duct & Vent Cleaning	Crime Scene Cleanup

Referrals

First & Last Name:	Phone:
First & Last Name:	Phone:
First & Last Name:	Phone:

Newsletter

Would you like to have our monthly newsletter mailed to you?	Yes No

Please Enter the Code Below. Reload Image

Your opinion matters a great deal to us! We would like to thank you for your time in taking this survey!!!

Proudly Serving all of West Michigan including the Grand Rapids, Kalamazoo, Muskegon, Grand Haven, & Holland Areas

1518 Steele Ave. SW :: Grand Rapids, MI 49507 :: 616.451.0787

We Turn Crisis Into Calm® is a Registered Trademark of Guarantee System. Unauthorized Use is Strictly Prohibited.